{"id":233,"date":"2022-04-06T06:09:51","date_gmt":"2022-04-06T06:09:51","guid":{"rendered":"https:\/\/www.mailvare.com\/how\/?p=233"},"modified":"2023-07-26T11:43:01","modified_gmt":"2023-07-26T11:43:01","slug":"outlook-mac-not-syncing-with-ms-exchange-server","status":"publish","type":"post","link":"https:\/\/www.mailvare.com\/how\/outlook-mac-not-syncing-with-ms-exchange-server\/","title":{"rendered":"Troubleshoot Issue: Outlook Mac Not Syncing With MS Exchange Server"},"content":{"rendered":"<p><strong>Summary: <\/strong>The issue of the Mac Outlook program not syncing with Exchange Server is not new. This post will discover the reasons behind this issue and offer you ways to fix them. As an alternate, we provide you with advanced software to convert Mac Outlook OLM file data to importable PST files if you failed to resolve the issue of Mac Outlook sync errors.<\/p>\n<p>You have often seen Mac Outlook users reporting issues <strong>\u2018<em>Mac Outlook 2016 not connecting to Exchange\u2019 or Outlook Mac not syncing with Exchange Server.<\/em>\u2019<\/strong> This error generally appears when the connection between Outlook and Exchange Server is disrupted or the Outlook database is found to be corrupted.<\/p>\n<p style=\"text-align: center;\"><a class=\"maxbutton-1 maxbutton maxbutton-download-now\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.mailvare.com\/dl\/olmtopst.exe\"><span class='mb-text'>Download for Windows<\/span><\/a>\u00a0 \u00a0<a class=\"maxbutton-1 maxbutton maxbutton-download-now\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.mailvare.com\/dl\/mac\/olmtopst.dmg\"><span class='mb-text'>Download for Mac<\/span><\/a><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_68 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.mailvare.com\/how\/outlook-mac-not-syncing-with-ms-exchange-server\/#Causes_for_error_%E2%80%98Outlook_Mac_Not_Syncing_With_MS_Exchange_Server\" title=\"Causes for error \u2018Outlook Mac Not Syncing With MS Exchange Server\u2019\">Causes for error \u2018Outlook Mac Not Syncing With MS Exchange Server\u2019<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.mailvare.com\/how\/outlook-mac-not-syncing-with-ms-exchange-server\/#Available_methods_to_fix_Mac_Outlook_sync_issues\" title=\"Available methods to fix Mac Outlook sync issues\">Available methods to fix Mac Outlook sync issues<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.mailvare.com\/how\/outlook-mac-not-syncing-with-ms-exchange-server\/#Method_2_Make_sure_Outlook_should_be_connected_to_Exchange_Server\" title=\"Method 2. Make sure Outlook should be connected to Exchange Server\">Method 2. Make sure Outlook should be connected to Exchange Server<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.mailvare.com\/how\/outlook-mac-not-syncing-with-ms-exchange-server\/#Method_3_Update_Mac_Outlook\" title=\"Method 3. Update Mac Outlook\">Method 3. Update Mac Outlook<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.mailvare.com\/how\/outlook-mac-not-syncing-with-ms-exchange-server\/#Method_4_Rebuild_Mac_Outlook_file_Outlook_for_Mac_2011\" title=\"Method 4. Rebuild Mac Outlook file (Outlook for Mac 2011)\">Method 4. Rebuild Mac Outlook file (Outlook for Mac 2011)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.mailvare.com\/how\/outlook-mac-not-syncing-with-ms-exchange-server\/#Method_5_Clear_the_Cache\" title=\"Method 5. Clear the Cache\">Method 5. Clear the Cache<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.mailvare.com\/how\/outlook-mac-not-syncing-with-ms-exchange-server\/#Whats_the_next_alternative_if_these_methods_wont_succeed_to_resolve_the_issue\" title=\"What\u2019s the next alternative if these methods won\u2019t succeed to resolve the issue?\">What\u2019s the next alternative if these methods won\u2019t succeed to resolve the issue?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.mailvare.com\/how\/outlook-mac-not-syncing-with-ms-exchange-server\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Causes_for_error_%E2%80%98Outlook_Mac_Not_Syncing_With_MS_Exchange_Server\"><\/span>Causes for error \u2018Outlook Mac Not Syncing With MS Exchange Server\u2019<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Your Mac Outlook is in offline mode<\/li>\n<li>Missing important updates of Mac Outlook<\/li>\n<li>Corrupt database of MS Outlook<\/li>\n<li>No connectivity with Exchange Server<\/li>\n<\/ul>\n<p><strong>Tip: <\/strong>To quickly save Mac Outlook OLM file data into portable PST files, use a professional program to convert OLM file emails, contacts, notes, attachments, calendars, etc. into PST files.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Available_methods_to_fix_Mac_Outlook_sync_issues\"><\/span>Available methods to fix Mac Outlook sync issues<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>In this part, we will be showing you available methods by which you can fix errors in Mac Outlook sync.<\/p>\n<p><span style=\"font-size: 18pt;\"><strong>Method 1. Make sure Outlook works Offline mode is disabled<\/strong><\/span><\/p>\n<p>If you face this error, first check if Outlook is running in offline mode. Open Outlook and see if <strong>work offline<\/strong> is enabled. Click on it for disabling this feature.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-234 size-full\" src=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/work-offline.png\" alt=\"work-offline\" width=\"180\" height=\"261\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_2_Make_sure_Outlook_should_be_connected_to_Exchange_Server\"><\/span>Method 2. Make sure Outlook should be connected to Exchange Server<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>One main cause of Outlook Mac sync errors is Mac Outlook is not connected with Exchange Server. Make sure Mac Outlook should have a stable connection with Exchange Server for mailbox synchronization. To check the connection, go through the steps:<\/p>\n<ul>\n<li>Open Mac Outlook. Click on <strong>Accounts<\/strong> under the <strong>Tools<\/strong> menu<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-235 size-full\" src=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/accounts.png\" alt=\"accounts\" width=\"243\" height=\"96\" \/><\/p>\n<ul>\n<li>Find the Exchange account on left. If you find the indicator icon orange then there is some problem with the Exchange connection. For this, contact your Exchange Server admin to establish the connection.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-236 size-full\" src=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/exchange.png\" alt=\"exchange\" width=\"197\" height=\"65\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_3_Update_Mac_Outlook\"><\/span>Method 3. Update Mac Outlook<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If you are encountering issues of Mac Outlook 2016\/2019 not connecting with Exchange Server, there might be updates that are not considered by users.<\/p>\n<ul>\n<li>Start Outlook. Go to the last tab, <strong>Help,<\/strong> and then click on <strong>check for updates<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-237 size-full\" src=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/check-for-updates.png\" alt=\"check-for-updates\" width=\"503\" height=\"202\" srcset=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/check-for-updates.png 503w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/check-for-updates-300x120.png 300w\" sizes=\"auto, (max-width: 503px) 100vw, 503px\" \/><\/p>\n<ul>\n<li>In the Microsoft Autoupdate wizard, select the radio button \u2018<strong>Automatically\u2019. <\/strong>Also, pick the <strong>option \u2018check for updates\u2019<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-238 size-full\" src=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/automatically.png\" alt=\"automatically\" width=\"457\" height=\"245\" srcset=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/automatically.png 457w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/automatically-300x161.png 300w\" sizes=\"auto, (max-width: 457px) 100vw, 457px\" \/><\/p>\n<ul>\n<li>Click on the button \u2018<strong>Check for updates<\/strong>&#8216;\u00a0to download &amp; install the latest updates.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Method_4_Rebuild_Mac_Outlook_file_Outlook_for_Mac_2011\"><\/span>Method 4. Rebuild Mac Outlook file (Outlook for Mac 2011)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If there is an issue with the Mac Outlook database, you will get sync errors. For this,<\/p>\n<ul>\n<li>Close Mac Outlook and MS Office applications.<\/li>\n<li>Locate <strong>Microsoft Database Utility<\/strong>. The default location is: Applications\/Microsoft Office 2011\/Office<\/li>\n<li>Start this utility and select the identity of the database that you wish to rebuild. Then, press<\/li>\n<\/ul>\n<p><strong>Note: <\/strong>When you rebuild the database using Microsoft Database Utility, it creates a copy of the database as a backup. So make sure your system has enough space for the database (the space required for the backup database is equal to the space of the current database)<\/p>\n<p><strong>Note: <\/strong>You can apply this method only when you are working with Mac Outlook 2011.\u00a0 In newer versions of Mac Outlook, you can\u2019t repair the database as updates are done automatically.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_5_Clear_the_Cache\"><\/span>Method 5. Clear the Cache<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If there is an interruption in synchronization between Mac Outlook and Exchange Server, the system cache may have incomplete files. Clearing the cache will help you to get rid of syncing issue of Outlook &amp; Exchange.<\/p>\n<ul>\n<li>Open folder list available on the left side of Outlook\u2019s interface.<\/li>\n<li>Right-click on the folder which is creating the problem. Hit <strong>Properties.<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-239 size-full\" src=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/hit-properties.png\" alt=\"hit-properties\" width=\"242\" height=\"344\" srcset=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/hit-properties.png 242w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/hit-properties-211x300.png 211w\" sizes=\"auto, (max-width: 242px) 100vw, 242px\" \/><\/p>\n<ul>\n<li>Click on <strong>Empty Cache<\/strong> under the <strong>General<\/strong> tab and press <strong>OK <\/strong><\/li>\n<\/ul>\n<p>By these steps, the cache will be clear from Outlook. Now, re-download emails from the Exchange Server.<a href=\"https:\/\/www.mailvare.com\/order\/olm-to-pst-converter.html\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-83 size-medium\" src=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/01\/buy-now-300x150.png\" alt=\"Buy Now\" width=\"300\" height=\"150\" srcset=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/01\/buy-now-300x150.png 300w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/01\/buy-now.png 641w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Whats_the_next_alternative_if_these_methods_wont_succeed_to_resolve_the_issue\"><\/span>What\u2019s the next alternative if these methods won\u2019t succeed to resolve the issue?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If the above methods won\u2019t succeed in fixing <strong>Outlook Mac sync errors, <\/strong>you can go for <strong>OLM to PST Converter <\/strong>automated tool to export the Mac Outlook database. You can make use of this software to export the Outlook OLM file into a PST file and then import this PST on Windows Outlook. This application also allows saving OLM file data into MBOX, EML. &amp; MSG formats.<\/p>\n<p><strong>A lot of beneficial features are offered by this smart utility:<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-240 size-full\" src=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/browse-olm-file.png\" alt=\"browse-olm-file\" width=\"1292\" height=\"710\" srcset=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/browse-olm-file.png 1292w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/browse-olm-file-300x165.png 300w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/browse-olm-file-1024x563.png 1024w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/browse-olm-file-768x422.png 768w\" sizes=\"auto, (max-width: 1292px) 100vw, 1292px\" \/><\/p>\n<ul>\n<li>Effortless conversion of OLM files all databases such as emails, notes, attachments, calendars, contacts, and much more into PST file<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-241 size-full\" src=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/select-pst-format.png\" alt=\"select-pst-format\" width=\"1292\" height=\"710\" srcset=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/select-pst-format.png 1292w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/select-pst-format-300x165.png 300w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/select-pst-format-1024x563.png 1024w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/select-pst-format-768x422.png 768w\" sizes=\"auto, (max-width: 1292px) 100vw, 1292px\" \/><\/p>\n<ul>\n<li>Provide options like MSG, EML, MBOX, and EMLX to export OLM file data<\/li>\n<li>Show detailed preview of OLM mailbox items<\/li>\n<li>Well supportive to Mac Outlook 2019, 2016, and 2011<\/li>\n<li>Smoothly consider any large OLM file to convert into a PST file<\/li>\n<li>Complete the conversion task independently without any hassles<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-242 size-full\" src=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/convert-olm-to-pst.png\" alt=\"convert-olm-to-pst\" width=\"1289\" height=\"677\" srcset=\"https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/convert-olm-to-pst.png 1289w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/convert-olm-to-pst-300x158.png 300w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/convert-olm-to-pst-1024x538.png 1024w, https:\/\/www.mailvare.com\/how\/wp-content\/uploads\/2022\/04\/convert-olm-to-pst-768x403.png 768w\" sizes=\"auto, (max-width: 1289px) 100vw, 1289px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>When Mac Outlook users face sync errors with Exchange Server, they need to first resolve it. Through this technical post, we have revealed the reasons behind this problem. After this, we have explained manual workarounds to resolve the issue of \u2018Outlook Mac 2019, 2016, &amp; 2011 not syncing with Exchange Server. If they failed to resolve this problem, you can opt for third-party software and <a href=\"https:\/\/www.mailvare.com\/free-olm-to-pst-converter\/\"><strong>save OLM file data into PST<\/strong><\/a> or other formats. This is the simplest and safest way to save your Mac Outlook important emails, contacts, attachments, and other mailbox items into a PST file.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summary: The issue of the Mac Outlook program not syncing with Exchange Server is not new. This post will discover the reasons behind this issue and offer you ways to fix them. As an alternate, we provide you with advanced software to convert Mac Outlook OLM file data to importable PST files if you failed&#8230;<\/p>\n<p class=\"more-link-wrap\"><a href=\"https:\/\/www.mailvare.com\/how\/outlook-mac-not-syncing-with-ms-exchange-server\/\" class=\"more-link\">Read More<span class=\"screen-reader-text\"> &ldquo;Troubleshoot Issue: Outlook Mac Not Syncing With MS Exchange Server&rdquo;<\/span> &raquo;<\/a><\/p>\n","protected":false},"author":4,"featured_media":243,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,13],"tags":[],"class_list":["post-233","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","category-olm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[Troubleshoot] Outlook Mac Not Syncing With MS Exchange Server<\/title>\n<meta name=\"description\" content=\"Learn ways to troubleshoot the \u2018Outlook Mac not syncing with MS Exchange Server\u2019 issue. 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